AskPorter garnered media attention back in 2018 with its announcement that it had received a significant investment from Google Assistant. The company had plans for an AI-backed property maintenance chatbot but with the investment form Google and their tech and business development support, AskPorter's focus changed to expanding vertically and sideways, automating every part of its property management services, instead.
AskPorter’s CCO Curran McKay explained to me the dual goal of what the company is developing. On the one hand, they seek to automate repetitive tasks for agents. On the other, they want to help property managers manage more properties with less headcount. On top of this, they are developing machine learning capabilities off the back of the data logs they are collecting. This was given a big boost by Adiuvo, one of their first investors, an out of hours maintenance services provider with over 550 thousand units under management, which shared standardized maintenance data so that AskPorter could train their ML capabilities.
AskPorter’s core maintenance product is currently live, and they are working on developing the rest. This development is occurring hand in hand with the company’s target clientele, thanks to the Porter Pioneers program, announced exclusively via this column. The Porter Pioneers are 15 fifteen leading real estate companies across the residential, commercial and specialist sector. Of these the first five – Warwick Estates, F%ur, Let-Leeds, POD, and Wisag – are now actively using the AskPorter platform and working with the company to improve and develop it.
Over the course of the next six months, each of the Pioneers will have their platform customized to their own unique requirements. The goal is to deliver a tailored workflow that is specific to each client and their individual sector.
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