Digitization, automation and humanization are part of the 2019 HR roadmap

This article was written and published in Spanish and has been translated into English via Google Translate. Click here to read the original article.

Meta4, expert company in the development of technological solutions for the management and development of human capital, has revealed what seven trends human resources should follow this year for those companies that plan to implement projects related to talent management of their organizations.

The seven trends revealed by Meta4 are framed within two main lines of action: digitization and automation, two aspects that, according to sources of the company, "are configured as unstoppable for both professional and personal, and humanization, represented by the rise of the so-called "soft skills".

With regard to automation and digitalization, Meta4 defines four trends that human resources professionals must know when establishing their action plans for the coming months:

Virtual assistants, designed to automate the employee service and applied to the HR area, allow companies to "save on personnel costs" and "respond more quickly and personalized to the needs of employees at any time and from anywhere," according to Meta4.

Applications of services for employees to respond to the needs of employees, such as the management of their benefits, aspects related to health and well-being, their means of transport, etc. and, at the same time, facilitate internal communication and improve the level of commitment of the organization.

RPA (Robot Process Automation or Robotic Process Automation) platforms, that is, the use of robots for the management of administrative processes, such as management of employee registrations, data charges or releases and alerts, which is "a great time and cost savings," according to experts.

Use of Big Data and Machine Learning in the field of talent selection to optimize recruitment, design "absenteeism models" or "person-post adaptation models", in order to anticipate the flight of talent and thus establish measures for retain the best professionals

On the other hand, and in the face of the strong irruption of technology, human beings seek to enhance capacities that allow them to differentiate themselves from machines so as not to lose their identity. In this sense, Meta4 highlights three additional trends regarding the need to humanize organizations.

Prevalence of Soft Skills such as leadership, communication, collaboration or time management, because they are inherent to human beings and very complicated to automate.

Employee Centricity. In the current digital context, organizations have realized that their professionals are a key and central piece to adapt to the requirements of increasingly demanding customers. 

For this reason, employee experience has been configured as one of the main priorities for HR in recent times, seeking to offer the most appropriate responses to their needs in order to improve their work experience.

Employee Wellness. With the development of neuroscience, greater importance is given to physical health for mental development and, today, one of the most valued trends in the workplace is the mindfulness or full attention of the employee. In this sense, companies begin to provide their professionals with mobile applications that allow them to manage their health and sports routines, gym bonuses and talks on healthy eating among other issues.

For Carlos Pardo, CEO of Meta4, "Only those organizations that are able to adapt digitalization to their talent policies in an optimal way will be those that achieve success in their business."

This article was written and published in Spanish and has been translated into English via Google Translate. Click here to read the original article.

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