Guest experience platform raises $2.5M in pre-Series A funding

Wishbox, a guest experience building platform, has secured $2.5 million in a pre-Series A funding round.

BNF Capital Limited led the all-equity funding round, with participation from some existing investors.

This deal brings the company's total funding to date to $3.5 million.

Wishbox helps accommodation providers – such as short-term rentals, hostels and hotels – engage with guests and upsell experiences.

The Tel Aviv-based hospitality startup developed a platform with a guest communication system, white-label guest app, online check-in, review optimization and an e-commerce store with payment processing.

Since launching in 2016, Wishbox has serviced tens of thousands of properties in 50 countries.

In 2019, the platform expedited more than 500,000 pre-check-ins and checkouts with more than 150,000 reviews completed in the system.

The company says the funding will be used to accelerate global expansion and to develop more opportunities for property managers to offer value to their guests.

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