ImmoScout24 Sued by The Federation of German Consumer Organizations for Misleading Advertising

May 10, 2023

Germany-based real estate marketplace ImmoScout24 has had a lawsuit filed against it on the basis of misleading advertising.

ImmoScout24 subscribers can create online application portfolios when buying a property — including a Schufa credit report — which is now at the epicenter of a lawsuit.

The Federation of German Consumer Organizations (VZBV) has taken issue with the wording of ImmoScout's offer for implying that prospective buyers are obliged to produce a Schufa report before visiting a property—which the VZBV says is not the case.

It subsequently filed a lawsuit against ImmoScout24 and handed it over to the Berlin Regional Court.

Rosemarie Rodden, Legal Enforcement Advisor at VZBV, said the firm "considers this advertising to be misleading."

On its website, ImmoScout24 does not specifically say that a Schufa report is required but also fails to indicate that the report is not required, according to the VZBV.

VZBV asserts that ImmoScout24's implication that customers need to prove their creditworthiness this early in the process is against the law, with documents including Schufa reports only becoming a requirement when a rental agreement is near completion.

ImmoScout24 is Germany's number one real estate portal, with owner company Scout24 distributing dividends in excess of €66m last year. The firm also recently partnered up with financing firm Europace to introduce real-time financing solutions for buyers.

May 10, 2023
Harvey is an accidental real estate journalist and professional copywriter. He has written about the property industry since 2015, starting at The Property Franchise Group in the UK, before moving to Spain to work for Spotahome. He has worked as a freelance copywriter since 2021, with a special focus on startups real estate. Harvey joined Online Marketplaces as a News Editor in 2022, writing over 2000 news stories and interviewing dozens of high profile industry leaders both in-person and as a co-host of the PPW Podcast.

Subscribe to our mailing list to get the famous, free Friday newsletter!

News and analysis to help build better online marketplace businesses, in your inbox, every Friday

Related News

Shutterstock 2140046209
Robin Rossmann Promoted to CFO of CoStar Group

Robin Rossmann has been named the new Chief Financial Officer at CoStar Group, replacing the departing Chris Lown. Rossmann is...

Read More
Lines of code
Product and Services Roundup: CoStar Group, Entegral, Zoopla and Fotocasa

This week's Product Roundup starts with Zoopla's refresh for agency packages.   United Kingdom: Zoopla renews SME membership packages around...

Read More
vend launch 1
Vend Q2 2026: Real Estate Margin Hits 58% as Group Revenues Stay Flat

Vend’s group revenues did not move in the second quarter, but its real estate vertical did. Revenues at the unit...

Read More
hemnet building with logo editado 2
Hemnet Q2 Sales Fall 23% as “Sell First, Pay Later” Defers the Payday

Sweden’s dominant property portal Hemnet reported a 23% drop in second-quarter net sales, but the number says less about demand...

Read More

Editor's Pick