JLL launches new app for residential asset management

February 4, 2020
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Overview by JLL is here to ease property management processes and services for the residential sector. 

The app has more than 80 JLL managed residential communities in India that are planned to be rolled out by the end of the year, with more than 60,000 expected users.

JLL Inc has recently announced the official launch of its property management mobile app for residential societies. Overview by JLL simplifies the property management system by automating daily chores and streamlining processes needed within the sector like visitor management, billing and payment, and facility booking, among others. The goal is to optimize the overall user experience for residents staying at properties managed by JLL.

The commercial real estate giant has been at the head of a number of property technology innovations that create better processes, implement infrastructure changes and integrate technology that aids real estate businesses moving forward. 

Ramesh Nair, CEO and Country Head, India, JLL said:

“We are increasingly embracing technology to meet client needs and anticipate opportunities. The launch of ‘Overview by JLL’ app is a step forward in the same direction. With this app, we aim to bridge the gap between property managers or developers, and residents by improving efficiency and elevating experiences to increase the value of the properties we manage. Taking a data-driven, technology-first approach is key to building value for our clients, and, with the rise of technologies like machine learning, artificial intelligence, IoT and software automation, there is enormous opportunity to achieve better outcomes.”

Nair goes on to talk on the history of JLL and its relationship with technology innovation. He says that JLL launches new products and services to help better arm businesses when it comes to facing the quick and often changes the sector faces and improve the experience for clients during the real estate lifecycle. 

"For example, last year, the company launched JiLL, an AI-powered, conversational smartphone app that helps employees streamline their work and be more productive. JLL’s technology portfolio also includes advisory solutions like Utilization Intelligence which helps client’s better leverage their real estate footprints."

Dinesh Wadehra, Managing Director, Property and Asset Management – India, JLL, said:

“With a portfolio of approximately 277 million sq.ft composition of all asset classes and spread across more than 335 properties across India, the experience we impart to residents, developers and our vendor partners is the cornerstone of the app. We have been extremely careful to ensure that while we introduce technology to manage routine tasks, we also simplify processes and create unique experiences. This application automates multiple business operations and is one of the most comprehensive property management apps today. It is a result of analyzing customer feedback and combining it aptly with our expertise in this field. I am delighted to say that residents at JLL manage societies will soon experience a new way of living.”

Proptech platform for real estate asset management, Zipgrid, powers the Overview by JLL app. Zipgrid has been offering management solutions for communities and building associations since 2014. JLL Inc has been an investor of Zipgrid through its Global Technology Ventures Fund.

Edited by V. Haviland

February 4, 2020
Victoria has been writing about property portals and marketplace sites for Online Marketplaces for over 3 years. She is also our resident artist and is responsible for all of the infographic content on the site.

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