OYO to share customers' arrival, departure with stakeholders

OYO, along with a goal of becoming the largest hotel chain in the world, also leads the digitization drive for facilitating real-time data customers' arrivals and departures sharing with stakeholders

Hospitality firm Oyo is aggressively putting in place a digital record system to facilitate direct data sharing of customers' arrivals and departures with various state governments as well as law enforcement authorities. The company claims to be a pioneer in such a digitization drive in the country and the platform will not only help individual states monitor visitor movement but will also reduce the possibility of manipulating the hotel register, as in the case of manual entries, The Business Standard reported.

"At this point, we have seen acceptance from the governments of Haryana, Rajasthan and Telangana of our proposed digitization of guest entry and departure records," Ghosh as said. OYO extended an offer for the above to the West Bengal government, too.

Moreover, the company has already put in place a digital register in Jaipur and pilot projects are running in the other two states that have come on board. According to Ghosh, the digital arrival and departure register aims to provide a real-time update to the respective governments on who's checking in and checking out, making this "a more efficient and transparent process" compared to the manual version.

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