Pigeon wants to improve New York City's subway commutes

July 6, 2019
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A new, free mobile app is hoping to assist consumers within New York City who ride on the subway to better get through their daily commutes. 

Pigeon acts like the popular Waze app, allowing users to navigate routes, view real-time disruptions, receive estimated arrival times, and live updates about the beleaguered subway system.

The crowd-sourced app, which can be downloaded from the App store, also has a feature which enables people to share their complaints about the transit system, and earn points.

“The crowd-sourced component meant we could even have some fun along the way, commiserating over the shared human experience of being packed into a crowded subway car on a hot day or finding surprising ease and calm from dogs tucked in bags,” Co-Founder Laura Rokita explained.

Launched in 2018 by invitation only, Pigeon now has tens of thousands of users, and plans to expand beyond New York City, Rokita said. Pigeon is a part of Area 120, Google’s workshop for experimental products.

“I highly recommend this app if you commute often, have more than one subway line near your place, or transfer trains regularly at busy stations,” wrote one reviewer.

Pigeon, which is only available to Apple users, offers commute notifications, updates on crowding, as well as route status information.

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