Sareb's new app Visit Me allows buyers to visit property without agent

This article was written and published in Spanish and has been translated into English via Google Translate. Click here to read the original article.

The company has developed the Visit Me application, a tool that will allow users to visit a real estate asset without a physical key.

Sareb has developed the Visit Me application, a tool that will allow users to visit a real estate asset on their own without the need for a real estate agent. Sareb's goal is to imitate business models such as car-sharing and allow users to access an asset with a virtual key loaded on the smartphone.

The Visit Me app is the brainchild of the Sareb Innovation Committee, which is dedicated to proposing ideas or opportunities that can help improve clients' business, and detects problems related to physical keys.

In addition to wanting internal logistics in terms of key management, there was another need to innovate in the service to improve the user experience. Thus, after analyzing several studies, the Sareb team found that there's more demand for customer visits to homes than are actually done.

“If a car can be opened and driven without the need of a physical key, why not transfer that idea to your business and allow real estate agents or the final customer to open homes without depending on specific schedules and physical keys?”

This is how the Sareb team proposed replacing all those physical keys with one, the master key that would open everything from any mobile phone. After many technical tests related to the way in which they could join mobile devices with hardware elements, how to open a lock, and other tests of the application, the official Visit Me app was created.

The six main steps that a user must follow to book an appointment and make a visit with Visit Me:

1. Initial authentication in the system: The client is required to provide some personal information to verify their identity.
2. Choose a home to visit: Available through both the Sareb portal and the Visit Me app, as well as available on third-party generalist platforms (such as idealista).
3. Choose when to visit the home: Once marked in the agenda, the system will notify the user about thirty minutes before the visit, to remind them that they have an appointment and that they should not forget their mobile phone, that is, their ‘key’.
4. Geolocation: It will be carried out when you are in the main entrance of the house so that the system can verify that it is there and launch the automated order to open the entrance door to the building. The same procedure must be followed so that the system unlocks access to housing.
5. End of the visit: When the user has finished visiting the house and wants to leave, they can do so in two ways: through the website, the Visit Me app or, if you have coverage problems, battery or any other reason, there is a physical button next to the door that will unlock the lock.

This article was written and published in Spanish and has been translated into English via Google Translate. Click here to read the original article.