Rumors point to OYO offering tech products to international hospitality brands

The technology products in question have been created to help manage instant reservations made through its network of properties and also to help connect with its retail customers.

Oyo may offer its in-house technology solutions to other hospitality brands globally, a top executive said.

These technology solutions have been built to manage instant reservations on its network of properties and to engage with retail customers.

The Softbank-backed hotel chain said some hospitality brands have shown interest in Internet of Things-based solutions and other hospitality operations management applications.

“We continue to see these technology solutions improving our guest experience...We do get interest from various hospitality companies from around the world to leverage what we have. At some point, we will look at productizing it and offering it out,” Anil Goel, Chief Technology Officer, Oyo told ET in an interview.

Mobile-based audit application Krypton, developed in-house, is one such.

Krypton helps Oyo employees audit properties to identify patterns in guest behavior to improve customer experience.

The hospitality firm said its in-house stack of proprietary technologies is powering more than 20 applications for customers, asset owners and employees.

Oyo’s applications are hosted on the cloud (internet-based servers) to ensure faster access across all types of properties, such as Oyo Homes and Oyo Hotels.

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