CoStar Boss Says Zillow's MLS "Power Play" Threatens Agents

April 14, 2025

Andy Florance has weighed in on Zillow's decision to block listings from its portal after the National Association of Realtors (NAR) rolled back its Clear Cooperation Policy (CCP) ruling in March.

Last week, Zillow announced it will no longer display any property that has been publicly marketed—whether via social media, brokerage websites, or even yard signs—unless it has also been submitted to a Multiple Listing Service (MLS) within 24 hours.

"[This] is an incredible move of audacity and a pure power play of epic proportion," said Florance, whose real estate portal Homes.com operates under a different model than Zillow.

In a post on his personal LinkedIn page, Florance said:

"Zillow is asserting that they, not NAR, not your brokerage, not you the listing agent—and not even the homeowner whose house it is and is paying the commission—should decide how a listing is marketed. This isn’t about protecting consumers. It’s about protecting Zillow’s ability to profit from your listings by selling your leads to competing agents.

"It is never acceptable for a real estate portal to threaten agents this way. Real estate portals must remain neutral.

"[Homes.com] follows the principle of Your Listing, Your Lead. That means we only display your name, your photo, your brokerage, and connect potential buyers only to you. We never take a commission split or sell leads to competing agents. Instead, we earn revenue by promoting your listing to thousands of additional buyers across the internet.

"You deserve a platform that helps you sell the home—not one that hijacks your leads for profit."

April 14, 2025
Harvey is an accidental real estate journalist and professional copywriter. He has written about the property industry since 2015, starting at The Property Franchise Group in the UK, before moving to Spain to work for Spotahome. He has worked as a freelance copywriter since 2021, with a special focus on startups real estate. Harvey joined Online Marketplaces as a News Editor in 2022, writing over 2000 news stories and interviewing dozens of high profile industry leaders both in-person and as a co-host of the PPW Podcast.

Subscribe to our mailing list to get the famous, free Friday newsletter!

News and analysis to help build better online marketplace businesses, in your inbox, every Friday

Related News

People Roundup 13326
People Roundup: Zumper, 360 Latam and MyHome.ie

This week's People Roundup starts with the unexpected departure of a recent podcast guest...   North America: Zumper CEO transitions...

Read More
Product Roundup 13326 1
Product and Services Roundup: ChatGPT Additions for Rightmove, Idealista and HepsiEmlak

There are more ChatGPT integrations in this week's Product and Services Roundup...   Europe: Hepsiemlak introduces first ChatGPT home search...

Read More
Untitled design 11 2 2
CoStar and D.E. Shaw Trade Fresh Blows Over Homes.com Disclosure

CoStar Group’s increasingly public fight with activist investors has entered a new phase, this time centred on how the company...

Read More
fotocasa madrid aerial 3
Fotocasa Adds Lead Management And Market Data Tools For Spanish Agents

Fotocasa is expanding its agent toolkit with two new products. The Barcelona-based portal has launched its Gestor de Oportunidades within...

Read More

Editor's Pick