Airbnb opens Latin American support center in Bogotá

October 1, 2019
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This article was written and published in Spanish and has been translated into English via Google Translate. Click here to read the original article.

Airbnb has been inaugurated with Sutherland, its first Latin American support center in Bogotá. This center will provide online and telephone support in Spanish, English and Portuguese to travelers and hosts from around the world.

This center joins the global support of the platform, which offers customer service support 24 hours a day, 7 days a week, in 11 languages. Airbnb currently has more than 6 million spaces for lodging, between rooms and complete homes, and more than 40,000 experiences on its web platform. The platform has registered more than 500 million traveler stays since its foundation.

In Latin America, 157,000 are approximately guests who use Airbnb per night. In 2018, more than 1,000,000 passenger arrivals to the country were registered in Colombia, through the Airbnb platform.

Airbnb recently announced, without much detail, that it plans to go public on the stock market starting in 2020, after a decade of work. Airbnb is one of the most anticipated public offers, which at the beginning of this week reported on its revenues.

Airbnb would have exceeded $ 1 billion in revenue in the second quarter of 2019. The platform for renting accommodation in private residences, expects that, with the stock price, its market value will increase.

Airbnb has made some investments in the last year, including the long-stay apartment platform Urbandoor, aimed at business travelers. This platform looks to strengthen the business in the corporate market of Airbnb for Work, where they already have more than 500,000 companies.

This article was written and published in Spanish and has been translated into English via Google Translate. Click here to read the original article.

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